Premium loose-leaf blends · Free shipping on every order
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Shipping policy

Last updated 10 November 2026

Everything about how your tins get from us to your door.

Where we ship

We currently ship to serviceable PIN codes across India. We do not ship internationally yet. If your PIN code is not serviceable by our courier partners, we will contact you and cancel the order with a full refund.

Shipping charges

  • Shipping is free on every order across India during our beta launch.
  • The exact amount is shown in your cart and at checkout before you place the order.

Processing and delivery time

  • Orders are packed and dispatched within 1 to 2 business days of confirmation. Orders placed on Sundays or public holidays are processed the next business day.
  • Online orders are packed once payment is confirmed; cash before delivery orders are packed once our team has received your payment.
  • Delivery usually takes 3 to 7 business days after dispatch, depending on your location. Remote areas may take longer.

Delivery timelines are estimates. Delays caused by courier partners, weather, strikes or other events outside our control can happen, and we will keep you informed if they do.

Tracking your order

You can see all your orders and their status in My account, or on the Track order page using your order number and phone number. Once shipped, we share the courier name and tracking number there.

Cash before delivery

Cash before delivery is an exclusive option for our customers. Choose it at checkout and place your order; our team will reach out to you within 24 hours to confirm it and arrange the payment. We dispatch your order as soon as the payment is received, so nothing is collected at your door.

Failed or returned deliveries

Please keep your phone reachable so the courier can contact you. If the courier cannot deliver because the address is incomplete, the phone is unreachable or the parcel is refused, it will be returned to us. We will then refund the order value minus the original shipping charge, or reship it on request once the shipping fee is paid again.

Damaged or tampered packages

If the outer package looks damaged or tampered with at delivery, please refuse it or note it with the delivery partner, and tell us within 2 days with photos. See our Returns & refunds policy for how we make it right.

Questions

  • Phone: +91 9015174698
  • WhatsApp: Message us
  • Address: Unit 601, E-259, 6th Floor, Industrial Area, Phase 8B, S.A.S. Nagar (Mohali), Punjab
  • Hours: Monday to Saturday, 10 AM to 7 PM IST